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Actual Call To 911 Melissa Doi |
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Click On Playlist to re-play the video A transcript of Melissa Doi's chilling call to 911. (muttering to herself) ...call my grandmother, God. NYPD Dispatcher 8695 8695, good morning, unintelligible good day unidentified MD: Hi, what's your number again please? 9-11: Dispatcher 8695 8-6-9-5 Melissa Doi Oh god, I'm on the 83rd floor... unidentified86...what? Melissa Doi I'm on the 83rd floor! unidentified Ma'am, stop that, 86-what? 911 Dispatcher 8695 8-6-9-5 unidentified unintelligible...somebody's having difficulty breathing on the 83rd floor. 911 Dispatcher 8695 Hi there ma'am, how're you doing? Melissa Doi Is it...is it...are they going to be able to get somebody up here? 911 Dispatcher 8695 Well of course ma'am, we're coming up to you. Melissa Doi Well, there's no one here yet, and the floor's completely engulfed. We're on the floor and we can't breathe. 911 Dispatcher 8695 unintelligible Melissa Doi And it's very, very, very hot. 911 Dispatcher 8695 It's very...are the lights still on? Melissa Doi The lights are on, but it's very hot. 911 Dispatcher 8695 Ma'am, now m'am... Melissa Doi VERY hot! We're all on the other side of Liberty, and it's very, very hot. 911 Dispatcher 8695 Well the lights, can you turn the lights off? Melissa Doi No, no the lights are off. 911 Dispatcher 8695 Okay good, now everybody stay calm, you'd doing a good job... Melissa Doi Please! 911 Dispatcher 8695 Ma'am listen, everybody's coming, everybody knows, everybody knows what happened, okay...they have to take time to come up there, you know that. You got to be very careful. Melissa Doi very hot 911 Dispatcher 8695 I understand. You’ve got to be very, very careful… how they approach you, okay? Now you stay calm. How many people where you’re at right now? Melissa Doi There's like, five people here with me. 911 Dispatcher 8695 All up on 83rd floor? Melissa Doi 83rd floor 911 Dispatcher 8695 with five people...unintelligible, everybody's having trouble breathing? Melissa Doi Everybody's having trouble breathing, some people are worse...than others. 911 Dispatcher 8695 Anybody's unconscious, everybody's awake? Melissa Doi So far yes, but it's... 911 Dispatcher 8695 Listen, listen, everybody's awake? Melissa Doi Yes, so far. 911 Dispatcher 8695 Conscious? And it's very hot there, but no fire, right? Melissa Doi I can't see because it's too high. 911 Dispatcher 8695 No, no, very hot, no fire for now, and no smoke right? no smoke, right? Melissa Doi OF COURSE THERE'S SMOKE! 911 Dispatcher 8695 Ma'am, ma'am, you have to stay calm. Melissa Doi There is smoke! I can't breathe! 911 Dispatcher 8695 Okay, stay calm with me, okay? I understand... Melissa Doi I think there is fire because it's very hot. 911 Dispatcher 8695 Okay, it's... Melissa Doi It's very hot, everywhere on the floor. 911 Dispatcher 8695 Okay, I know you don't see it and all, but I'm, I'm...stumbles over words...I'm gonna, I'm documenting everything you say, okay? And it's very hot, you see no fire, but you see smoke, right? Melissa Doi It's very hot, I see...I don't see, I don't see any air anymore! 911 Dispatcher 8695 Okay... Melissa Doi All I see is smoke. 911 Dispatcher 8695 Okay dear, I'm so sorry, hold on for a sec, stay calm with me, stay calm, listen, listen, the call is in, I'm documenting, hold on one second please... Melissa Doi I'm going to die, aren't I? 911 Dispatcher 8695 No, no, no, no, no, no, no, say your, ma'am, say your prayers. Melissa Doi I'm going to die. 911 Dispatcher 8695 You gotta think positive, because you gotta help each other get off the floor. Melissa Doi I'm going to die. 911 Dispatcher 8695 Now look, stay calm, stay calm, stay calm, stay calm. Melissa Doi Please God... 911 Dispatcher 8695 You're doing a good job ma'am, you're doing a good job. Melissa Doi No, it's so hot, I'm burning up. 911 Dispatcher 8695 Okay ma'am, the floor is hot, everything is hot, is there, are there, are there desks there? You go up high, you get yourself away from the smoke. Okay, I know you know, hold on a second. 911 Dispatcher 8695 (into radio) 83rd floor, three people trapped unidentified (into radio) Where? 911 Dispatcher 8695 (into radio) Way out on the 83rd floor, they're trapped, very hot...that's what I'm doing, just letting you know. Melissa Doi (excited interrupting) Wait! Wait! We hear voices! (screaming to firefighters) HELLO! HELP! 911 Dispatcher 8695 Hello, ma'am? Ma'am? Melissa Doi (screaming to firefighters) HEEEEELP 911 Dispatcher 8695 Okay, stay calm, ma'am, ma'am. Melissa Doi (screaming to firefighters) HEEEEELP 911 Dispatcher 8695 Stay calm, stay calm, just don't move. Melissa Doi Oh my god... 911 Dispatcher 8695 They coming through to you now? Melissa Doi Find out if there's anybody here on the 83rd floor. 911 Dispatcher 8695 Ma'am, don't you worry, you stay on the phone with me and we'll... Melissa Doi Can you find out if there's anybody on the 83rd floor, because we thought we heard somebody! 911 Dispatcher 8695 Ma'am, now listen, excuse me, I already notified the lieutenant, okay? unidentified garbled radio traffic 911 Dispatcher 8695 I already notified the lieutenant that there's five people on the 83rd floor, very hot and smoky, so they won't overlook you, okay dear? Melissa Doi Can you...can you... 911 Dispatcher 8695 I already did that dear. Melissa Doi Stay on the line with me please, I feel like I'm dying. 911 Dispatcher 8695 Yes ma'am, I am going to stay with you. Melissa Doi They're here? 911 Dispatcher 8695 Are they inside with you yet dear? Melissa Doi No 911 Dispatcher 8695 Okay, stay calm until they get inside. Melissa Doi Can you find out where they are? 911 Dispatcher 8695 Okay, stay calm, stay calm, stay calm until they get inside. Melissa Doi Can...(voice stops) unidentified radio traffic between Dispatcher 8695 and an unknown
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